Your personal information and how we handle it
When you entrust Peradil AB (alcoburner.com) with your personal information, it is important for us that you feel secure. We protect your personal privacy. Your personal data is treated with the utmost respect and in accordance with current legislation. This policy describes how we collect and process your personal information when you visit our website and use the services offered there. All personal data processing takes place in accordance with the General Data Protection Regulation, GDPR. The person responsible for personal data is Peradil AB (org.nr. 559180-2615). When you place your order or create a "My Account", you agree that we will save and use your information to complete and provide the service that you will expect from us.
What is personal information?
Personal data is information and data that can be directly or indirectly attributed to a natural person who is alive. Examples of personal information are name, social security number, address, email address and telephone number. This may also apply to customer numbers, encrypted data and various kinds of electronic identities such as IP numbers.
What personal information do we collect and why?
When you become a customer of Peradil, we collect your contact information: name, address, email address, telephone number and, where applicable, social security number. We also collect information about delivery methods, possible delivery point and IP address. The purchase agreement that we have entered into with you is the legal basis for the processing of your personal data and is necessary for us to be able to fulfil our legal obligations and to fulfil this agreement with you regarding, for example, delivery and payment.
Information collected through personal contact
When you contact customer service via email, telephone or chat, for example, we collect the personal information you provide to us. We do this to answer the questions you have and to handle your case. It can, for example, be information about name, email address and order number. We also collect information that you choose to submit to us regarding, for example, health conditions or medicines.
If your question concerns a complaint, we will process your information in order to fulfil our obligations under applicable consumer law. We do this on the legal basis that is connected to our purchase agreement with you.
How do we use your personal information?
Execute the contract entered into We process your information to identify you as a customer, to handle and deliver your order, as well as to handle billing and payment. We also process your personal information in order to help you if you contact us with questions, comments or, for example, a complaint.
Information on products and services
We use your personal information for emailing with information about our product and services. You may revoke your consent to receive newsletters, promotions and offers at any time by contacting customer service or using the unsubscribe link contained in each newsletter. We will never disclose your information to any unauthorised party or resell it to an external party.
Who do we share personal data with?
Payment solutions Legal basis: To be able to fulfil the purchase agreement. In order to be able to pay, handle invoices and payments, we share data with Stripe and Instashop that will collect personal information about you in connection with payments. Stripe and Instashop are thus responsible for personal data for these data according to the companies' terms.
Transport company / Freight company / Unifaun Legal basis: To be able to fulfill the purchase agreement. Our shipping companies take part in the personal information required to be able to complete and deliver your order.